Partner-served deployment terms

Effective:May 28, 2026

These deployment terms (these “Terms”) govern your use of the products and/or Mistral AI Products, including artificial intelligence models (the "Models"), provided by Mistral AI (the "Mistral AI Products") through: 

  • Our cloud provider partners (the "Cloud Providers"), on the Cloud Provider's infrastructure (the "Partner Infrastructure"), or your infrastructure ("Your Infrastructure"), or 

  • Our resellers (the "Resellers") on Your Infrastructure.

In these Terms, we refer to the Cloud Provider Infrastructure and Your Infrastructure as the "Infrastructure". We refer to Cloud Providers and Resellers as "Partners".  The Mistral AI Products are provided by Mistral AI, a French limited corporation, having its registered offices at 15 rue des Halles, 75001 Paris, France.

We encourage you to read and understand these Terms because by accessing or using any of the Mistral AI Products through a Partner, you are agreeing to these Terms which constitute an agreement between you and Mistral AI.

Here are some key points to understand about using the Mistral AI Products via a Partner:

  • We do not have access to the Infrastructure or Your Data and do not use Your Data to train our Models.

  • You also have a contract with the Partner that governs your use of the Partner Infrastructure (if applicable) and any Mistral AI Products provided by such Partner (the “Partner Terms”).

  • When you use the Mistral AI Products through a Cloud Provider on the Infrastructure, the Cloud Provider is your sole point of contact, including for support.

1. Responsibilities

1.1 Our responsibilities

We are responsible for providing the Mistral AI Products to you on the Infrastructure in accordance with applicable laws and these Terms.

1.2 The Partner’s responsibilities

The Partner is responsible for billing and collecting any fees for use of the Mistral AI Products on the Infrastructure. 

When you use the Mistral AI Products through a Cloud Provider, the Cloud Provider is responsible for (a) making the Mistral AI Products available to you on the Infrastructure, (b) providing you with the Partner Infrastructure (if applicable) and complementary Mistral AI Products, and (c) being your sole point of contact for any requests related to the Mistral AI Products on the Infrastructure.

1.3 Your responsibilities

You are responsible for using the Mistral AI Products in accordance with applicable laws, these Terms and the Partner Terms (if applicable).

2. Using the Mistral AI Products

2.1 License

We grant you, and any of your authorized users, a non-exclusive right to access and use the Mistral AI Products on the Infrastructure only in compliance with these Terms, all applicable laws and regulations, and any other documentation, guidelines, or policies we make available to you, whether directly or through our Partner. This right includes the rights to (a) integrate our Mistral AI Product into Your Offerings (as defined in Section 6) and (b) use the Mistral AI Products for your own internal business purposes. For the avoidance of doubt, the license granted in this Section also applies to any Customized Mistral AI Product (as defined in Section 7.5). 

2.2 Restrictions

For the avoidance of doubt, we remain the sole owner of all right, title, and interest in and to the the Mistral AI Products (including all Mistral AI Products, documentation, and related software developed by Mistral AI and provided to you in connection with these Terms), including any modifications or enhancements to any of the foregoing, and all intellectual property in all of the foregoing, but excluding any Customer Owned Developments. “Customer Owned Developments” means any developments made by you to customize a Mistral AI Product or in furtherance of Customer’s use of a Mistral AI Product, in each case only as expressly authorized in these Terms.

You only receive rights to use the Mistral AI Products as explicitly granted in these Terms. You will not, and will not permit any other person to:

(a) use the Mistral AI Products or Your Data in a manner that violates any applicable laws (including trade laws, and sanctions and export control laws), these Terms, or any of our policies;

(b) use the Mistral AI Products or Your Data in a manner that infringes, misappropriates, or otherwise violates any third party’s rights, such as intellectual property rights, including intentionally using the Mistral AI Products to generate Outputs that infringe third party rights;

(c) send any personal information of children under 13 or the applicable age of digital consent or allow minors to use the Mistral AI Products without consent from their parent or guardian;

(d) reverse assemble, reverse compile, decompile, translate, engage in model extraction or stealing attacks, or otherwise attempt to discover the source code or underlying components of the Mistral AI Products, algorithms, and systems of the Mistral AI Products (except to the extent these restrictions are contrary to applicable law);

(e) compromise the security or proper functionality of the Mistral AI Products, including interfering with, circumventing, or bypassing security or moderation mechanisms in the Mistral AI Products or performing any vulnerability, penetration, or similar testing of the Mistral AI Products;

(f) use any method to extract any content from the Mistral AI Products other than Outputs; or

(g) distribute or market the Mistral AI Products as a standalone product or Mistral AI Product and/or act as a distributor of the Mistral AI Products without our prior written consent.

Audio Mistral AI Products. We may provide Mistral AI Products such as models or APIs capable of generating audio outputs, including through voice cloning features. By using such audio Mistral AI Products, Customer agrees to comply with all applicable laws and Mistral AI’s Usage Policy. Customer is not authorized to use such audio Mistral AI Products for any unlawful purpose, including to impersonate others, clone voices without explicit consent, or engage in fraud, deception, misinformation, disinformation, harm, or the generation of unlawful, harmful, libelous, abusive, harassing, discriminatory, hateful, or privacy-invasive content. Customer must disclose AI-generated or partially AI-generated content generated through the audio Mistral AI Product where required by applicable law. Mistral AI disclaims all liability for Customer’s non-compliant use of the audio Mistral AI Products.

2.3 Support

When the Mistral AI Products are provided on the Partner Infrastructure, any support requests must be made to the Partner, in accordance with the Partner Terms. 

2.4 Mistral AI Product discontinuation

We reserve the right to discontinue the availability of the Mistral AI Products. We will provide a minimum notice period of six (6) months prior to the discontinuation of any Mistral AI Product. During such notice period, the Mistral AI Product will not be available to any new customers. You are responsible for ensuring that your contact information is up-to-date to receive such notifications.

2.5 Specific Access

“Specific Access” refers to any Mistral AI Product where you have access to the weights of our Mistral AI Products. If your subscription includes Specific Access, the following terms apply to your use of the Mistral AI Products:

  • (a) Our Mistral AI Products and their weights are highly confidential and you must ensure their confidentiality by implementing confidentiality and security measures at least as stringent as those you use to protect your own Confidential Information (as defined in Section 9) of similar sensitivity;

  • (b) In the event of any unauthorized disclosure or access to our Mistral AI Products or their weights (each, a “Security Incident”), you must immediately notify us at legal@mistral.ai. Such notification must include at least the following details: (a) the time the Security Incident occurred, (b) the Model affected by the Security Incident, (c) the nature and impact of the Security Incident, and (d) the measures which have been taken or which are proposed to be taken to address the Security Incident and to mitigate its possible adverse effects.

  • (c) You acknowledge that we implement security measures, such as watermarking, for each Model provided to users whose subscriptions include Specific Access to ensure the Model’s traceability. While these measures allow us to trace our Mistral AI Products, they do not allow us to access or use that specific copy of the Model or Your Data.

2.6 AI Laws responsibilities

Each party shall comply with Additional Terms for AI Laws Responsibilities available in the Additional Terms.

3. Your User Data

3.1 Your Data

You and your authorized users may provide input to the Mistral AI Products (“Input”), and receive output from the Mistral AI Products based on the Input (“Output”). For clarity, (i) Input also includes any training or fine-tuning data provided by you and (ii) Output excludes any Model weights. We refer to Input and Output collectively as “Your Data”. To the extent permitted by applicable law, you (i) retain all ownership rights in Input and (ii) own all Output. We assign to you all right, title, and interest, if any, in and to Output that we may have.

3.2 Responsibility for Your Data

You are responsible for all Input, including any actions requested from Mistral AI Products to act on Third-Party Services, and represent and warrant that you have all rights, licenses, and permissions required to provide Input to the Mistral AI Products. You are solely responsible for all use of the Outputs and evaluating the Output for accuracy and appropriateness for your use case, including any actions, operations, executions, decisions, file operations, transactions, modifications, transfers, or deletions performed by or through the Mistral AI Products upon your request. You must also not represent that the Output was generated by a human when it was generated by the Mistral AI Products. We may also provide Output filters for certain Mistral AI Products. If you deactivate these filters, you are solely responsible for the Output that is generated.

3.3 Similarity of Output

Due to the nature of the Mistral AI Products, your Output may be similar or identical to the response generated for another user of the Mistral AI Products. We provide no guarantees that your Output will be unique. Any responses generated for other users by the Mistral AI Products are not considered your Output even if similar or identical to your Output.

3.4 How we use Your Data

We do not access or use Your Data, unless you include Your Data in your technical support request and such request is shared with us by the Partner. In any case, we do not use Your Data to train our Models.

4. Warranties; Disclaimer

4.1 Our Warranties

We warrant that, when used in accordance with these Terms, the Mistral AI Products will conform in all material respects with the documentation we provide to you or otherwise make publicly available.

4.2 Your Warranties

You warrant that (i) you have the authority to enter into and accept these Terms and (ii) you and your end-users (if any) will use the Mistral AI Products in accordance with the applicable laws and regulations and these Terms.

4.3 Disclaimer

EXCEPT FOR THE WARRANTIES IN THIS SECTION 4 (WARRANTIES; DISCLAIMER), THE MISTRAL AI PRODUCTS ARE PROVIDED “AS IS” AND WE AND OUR AFFILIATES AND LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND TITLE, NONINFRINGEMENT, OR QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR TRADE USAGE. WE MAKE NO REPRESENTATIONS OR WARRANTIES (I) THAT USE OF THE MISTRAL AI PRODUCTS WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR BE SUITABLE FOR YOUR SPECIFIC PURPOSES OR USE-CASES, (II) THAT DEFECTS WILL BE CORRECTED, OR (III) THAT YOUR DATA WILL BE ACCURATE. MOREOVER, WE MAKE NO WARRANTY AS TO THE MISTRAL AI PRODUCTS PROVIDED BY THE PARTNER OR ANY THIRD-PARTY, OR THE INFRASTRUCTURE.

5. Indemnification

5.1 By you

You will indemnify, defend, and hold us and our affiliates, Mistral AI Product providers, and licensors harmless against any liabilities, damages, and costs (including reasonable attorneys’ fees) payable to a third party arising out of a third party claim related to (i) the use of the Mistral AI Products in violation of these Terms (including violation of our policies), (ii) any of your products or Mistral AI Products that you make available to users in connection with the Mistral AI Products or Outputs (“Your Offerings”) (if any), or (iii) Your Data.

5.2 By us

We will indemnify and defend you for any damages finally awarded by a court of competent jurisdiction and any settlement amounts payable to a third party arising out of a third party claim alleging that the Mistral AI Products infringe any third party intellectual property right. This excludes claims to the extent arising from: (i) the Partner Infrastructure and/or any Mistral AI Products provided solely by the Partner, (ii) Your Infrastructure, (iii) the combination of any of the Mistral AI Products with products, Mistral AI Products, or software not provided by us or on our behalf (including Your Offerings, Your Infrastructure, the Partner Infrastructure or Mistral AI Products provided by the Partner), (iv) any modification of the Mistral AI Products by any party other than us, (v) the Input, (vi) your modification of the Output, (vii) your failure to comply with these Terms or applicable laws, regulations, or industry standards, (viii) your use of the Mistral AI Products or Your Data in a manner that you knew, or reasonably should have known, was likely to violate third party rights or applicable laws or regulations, (ix) Your Offerings (if the claim would not have arisen but for Your Offerings), or (x) any Mistral AI Products made available to you for beta testing purposes.

5.3 Indemnification Procedure

The indemnification obligations in this Section 5 (Indemnification) are subject to the indemnifying party (i) receiving a prompt written notice of such claim from the party seeking indemnification; (ii) having sole control of defense and settlement of the claim (provided that the party seeking indemnification may participate in its own defense at its sole expense), and (iii) the party seeking indemnification providing all reasonable necessary cooperation and assistance, including preserving and sharing relevant information. The indemnifying party cannot enter into any settlement or compromise of any claim without prior written consent of the other party, which will not be unreasonably withheld, except that the indemnifying party may without consent enter into any settlement of a claim that resolves the claim without liability to the other party, impairment to any of the other party’s rights, or requiring the other party to make any admission of liability.

5.4 Remedies

The remedies in this Section 5 (Indemnification) are the sole and exclusive remedies for any third-party claim that the Mistral AI Products or Your Data infringe intellectual property rights.

6. Liability

6.1 Limitation of Liability

NEITHER WE NOR ANY OF OUR AFFILIATES, EMPLOYEES, SHAREHOLDERS, LICENSORS, AGENTS, SUPPLIERS, OR Mistral AI Product PROVIDERS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, OR DATA OR OTHER LOSSES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE MISTRAL AI PRODUCT THAT GAVE RISE TO THE CLAIM DURING THE 12 MONTHS BEFORE THE LIABILITY AROSE. THE LIMITATIONS IN THIS SECTION 6 (LIABILITY) APPLY ONLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

6.2 Exclusions

Notwithstanding anything to the contrary in this Agreement, nothing limits either Party’s liability for: (i) Death or personal injury to limb or health caused by its negligence (including of its personnel); (ii) fraud or fraudulent misrepresentation; (iii) breach of Section 2.1 (License), Section 2.2 (Restrictions), or Section 9 (Confidentiality); (iv) matters for which liability may not be limited by applicable law.

7. Term, suspension and termination

7.1 Term

These Terms will commence on the earlier of (i) the date you first use the Mistral AI Products or (ii) the date you accept these Terms, and will continue until terminated.

7.2 Suspension

We reserve the right to suspend or terminate your access to all or part of the Mistral AI Products if: (i) you breach these Terms, (ii) you fail to pay any fees when due, (iii) we need to do so in order to comply with applicable law, or (iv) your continued use of the Mistral AI Products could cause risk or harm to Mistral AI, our users, or anyone else. If you believe we have suspended or terminated your account in error, you can file an appeal with us by contacting us via the Help Center.

7.3 Termination for breach

Subject to the Partner Terms, either party may terminate this Agreement upon providing written notice to the other party if the other party commits a material breach of any term or condition of this Agreement and fails to cure such breach within thirty (30) days after receipt of written notice specifying the breach.

7.4 Other causes of termination

These Terms will automatically terminate upon the termination or expiration of (i) our agreement with Partner that enables you to access the Mistral AI Products on the Infrastructure or (ii) your agreement with Partner that enables you to access the Mistral AI Product on the Infrastructure.

7.5 Effects of termination

Termination or expiration will not affect any rights or obligations, including the payment of amounts due, which have accrued under these Terms up to the date of termination or expiration. Upon termination or expiration of these Terms, the provisions that are intended by their nature to survive termination will survive and continue in full force and effect in accordance with their terms, including confidentiality obligations, limitations of liability, and disclaimers.

Upon any expiration or termination of these Terms, you will (a) cease to use the Mistral AI Products (including all Customized Mistral AI Products); and (b) destroy and certify the destruction within seven (7) days of the effective date of termination or expiration of these Terms: (i) all copies of the Mistral AI Products (including all Customized Mistral AI Products) you may have in your possession on Your Infrastructure and (ii) all copies of Mistral AI Confidential Information you may have in your possession on Your Infrastructure. “Customized Mistral AI Product” means a Mistral AI Product that has been customized under these Terms, including by means of combining the Mistral AI Product and Customer Owned Developments.

8. Personal Data

We may process your personal data included in your support requests. If you use the Mistral AI Products through a Partner, we may act as your Processor for the processing of personal data included in your support request and such processing shall be governed by our Data Processing Addendum, unless otherwise stated in the Partner Terms. 

9. Confidentiality

Confidential Information. “Confidential Information” means any and all information, in any medium, which is provided by one Party (“Discloser”) to the other Party (“Recipient”), that is either (a) marked as “confidential”, “proprietary” or similar words, or if disclosed orally, confirmed in writing as such by the Discloser following the disclosure; or (b) any information which Recipient should have reasonably considered to be confidential under the circumstances surrounding disclosure. 

Confidentiality obligation. Each Party acknowledges that during the course of performing its obligations hereunder it may receive or disclose Confidential Information. Each Party expressly acknowledges that the Confidential Information of the other Party may consist of trade secrets and proprietary information having significant commercial value, and that knowledge of all or any part of the Confidential Information would potentially yield a competitive advantage over others not having such knowledge. Accordingly, neither Party will (a) use the Confidential Information of the other Party except to exercise rights or perform obligations under this Agreement or (b) disclose the Confidential Information of the other Party to any third party except to Recipient’s directors, employees, or consultants to the extent necessary to carry out the purposes of this Agreement, provided that all such recipients are obligated by a written agreement containing confidentiality obligations at least as stringent as described herein. Each Party will take such steps as may be reasonable in the circumstances, or as may be reasonably requested by the other party, to prevent any unauthorized disclosure, copying or use of the Confidential Information by such third parties. Each Party may also disclose Confidential Information to the extent required by judicial or governmental order or as necessary to comply with any applicable law or regulation governing regulated businesses or the issuance of securities to the public, provided that the party making the disclosure gives the other party reasonable notice prior to such disclosure and, in the case of a judicial or governmental order, complies with any applicable protective order or equivalent. Recipient agrees to exercise due care in protecting Discloser’s Confidential Information from unauthorized use and disclosure, and at a minimum will use at least the degree of care a reasonable person would use with respect to Confidential Information of similar sensitivity. Recipient will promptly notify Discloser if Recipient becomes aware of any unauthorized disclosure or access to Discloser’s Confidential Information, or any security incident that may result in any unauthorized disclosure or access to Discloser’s Confidential Information and will cooperate with Discloser to remedy any such unauthorized disclosure or access and/or secure such Confidential Information.

Exclusions. Confidential Information herein will not include information that: (a) Recipient can demonstrate by its written records to have had in its possession prior to disclosure by Discloser; (b) was part of the public knowledge or literature, not as a result of  any action or inaction of Recipient; (c) was subsequently disclosed to Recipient from a  source other than Discloser who was not bound by an obligation of confidentiality to Discloser; or (d) Recipient can demonstrate by its written records to have been independently developed by Recipient without the use, directly or indirectly, of any Confidential  Information.

10. Audit

This Section 10 (Audit) only applies when you use the Mistral AI Products on Your Infrastructure and through a Reseller.

During the Term and for one (1) year thereafter, Mistral AI may, at its own expense and with thirty (30) business days' notice, conduct audits (up to one (1) audit per year) to ensure your compliance with Sections 2.1 (License) and 7.5 (Effects of Termination). You agree to provide all relevant documents and grant access to your premises and computer systems to enable Mistral AI to assess Customer’s compliance with this Agreement. Audits will be conducted by a third-party company selected by Mistral AI, free from any competitive interests with you and bound by professional confidentiality. You agree to cooperate in good faith with the appointed third-party auditor, providing necessary information and responding to audit-related inquiries. Audits must not unduly disrupt your business operations. If the audit reveals unauthorized use of the Mistral AI Products or Confidential Information, Mistral AI may: (a) instruct Reseller to charge you additional fees that you should have paid due to such unauthorized use; or (b) mandate the destruction of unauthorized versions or copies of the Mistral AI Products and/or Confidential Information. In the event of audit findings indicating Customer’s breach of the Agreement, the costs of the audit will be borne by Customer only. 

11.  General Provisions

Assignment. You may not assign or transfer any rights or obligations under these Terms and any attempt to do so will be void. We may assign our rights or obligations under these Terms to any affiliate, subsidiary, or successor in interest of any business associated with our Mistral AI Product.

Force Majeure. Neither party will be liable to the other for any delay or failure to perform any obligation under these Terms (except for a failure to pay fees) if such delay or failure is due to unforeseen events beyond the reasonable control of such party.

Independent Contractors. There is no relationship of partnership, joint venture, employment, franchise or agency created between the parties under these Terms. Neither party will have the power to bind the other or incur obligations on the other party’s behalf without the other party’s prior written consent.

No Third-Party Rights. There are no third-party beneficiaries to these Terms.

Waivers. No waiver of any term of these Terms will be deemed a further or continuing waiver of such term or of any other term, and our failure to assert any right or provision under these Terms will not constitute a waiver of such right or provision.

Entire Agreement; severability. Unless otherwise agreed in writing between you and Mistral AI, these Terms, constitute the entire agreement between you and us concerning the Mistral AI Products. Any statements or comments made between you and any of our employees or representatives are expressly excluded from these Terms and will not apply to you or us, or to your access to or use of the Mistral AI products. If any provision of these Terms is deemed invalid by a court of competent jurisdiction, the invalidity of such provision will not affect the validity of the remaining provisions of these Terms, which will remain in full force and effect.

Governing law and venue. (a) Unless you are located in the United States, the laws of France will govern all disputes arising out of or relating to these Terms (including any applicable Additional Terms), or related Mistral AI Products, regardless of conflict of laws rules. These disputes will be resolved exclusively in the courts located in Paris, France, and you and Mistral AI consent to personal jurisdiction in those courts. (b) If you are located in the United States, California law will govern all disputes arising out of or relating to these Terms (including any applicable Additional Terms), or related Mistral AI Products, regardless of conflict of laws rules. These disputes will be resolved exclusively in the federal or state courts of Santa Clara County, California, USA, and you and Mistral AI consent to personal jurisdiction in those courts.